「星道ショップ」は12月27日(土)から1月4日(日)まで休業とさせていただきます。
休業期間中の、ご注文の発送とお問い合わせは一時停止させていただきますのでご注意ください。
「星道ショップ」は12月27日(土)から1月4日(日)まで休業とさせていただきます。
休業期間中の、ご注文の発送とお問い合わせは一時停止させていただきますのでご注意ください。
Seido Co., Ltd. specializes in the worldwide export of martial arts equipment from Japan.
All prices are tax-free; however, charges, depending on the rate applied in the country of reception, may be applied by customs upon import of the package.
Do not worry; the process is transparent. It delays the actual delivery very little and is fully managed by the carrier, who will ask for the payment of the fees upon delivery of your package. Not every package is taxed, and the procedure can vary depending on the country. You will find all information about this below.
Contents

Seido Co., Ltd. is the exporter; therefore, we carry out the legal paperwork for the exported product leaving Japan, formalities on the Japanese side. All parcels will be shipped under "DDU/DAP" incoterm.
The customer is considered as the importer by the law of his country. All our exported products are sold on Japanese soil; therefore, they comply with the legislation of Japan. It is the customer's responsibility to verify that purchases comply with the laws of his or her country of residence. It is the customer's responsibility to provide all materials his country's customs might ask for clearance (which, practically, rarely happens).

Almost all the products in our catalog can be imported in any country without problem. We have experienced no trouble with clothing (Hakama, Dogi, Belts), nor with any of our accessories. Wooden weapons rarely pose issues in most countries; however, with Iaito it can be complicated. Here is a list of issues that have occurred in the past. This list is for information purpose only; at the end, you are responsible for the import of the product, and if a package must be sent back to us due to your country's import restrictions, it will be at your own expense.

Import from Japan may be subject to different charges when the package arrives in the country of destination. These fees must be paid by the recipient. We have no control over taxation and cannot predict their amount or their particular application. Please contact the customs office in your country for more information. Some local carriers might charge additional fees when perceiving VAT and customs duty, such as handling fees.
Calculation: (Value of products + shipping fees) x VAT rate = applicable VAT.
Example (France): 5,000 YEN (bokken) + 1,500 YEN (shipping) x 20% (vat rate) = 1,300 YEN
Note that the shipping fees used for the calculation are fixed in their actual amount, invisible for you, since the shipping is included in the product price and not stated on the official invoice. The declared value of the products is standardized (and optimized) by the type of product. It is slightly underestimated so you never pay more than you should. The VAT does not apply on services, such as embroideries and engravings, realized in Japan. Those services are not indicated on the invoice. The details and total amount on the customs invoice and the details on your order confirmation/official invoice will differ.

On packages declared over a certain amount (150€ in Europe), customs duty can be charged. Customs duty is a tax for which the amount depends on the item's category. Sporting goods, the category used for most of our products, is charged around 2.9%. As the rate depends on the country and the product type, please contact the customs office in your country for more information.
For reference, the import tax in Europe for sporting goods is 2.9%
Calculation: Value of products x customs tax rate = applicable taxes
Example (Europe): 5,000 YEN (bokken) x 2.9% = 145 YEN
Disclaimer: customs officers may change the category without consultation. We do not control their final decision, but problems are very rare.
With customs duty and consumer taxes, the carrier will charge handling fees. Those fees are charged for the service of carrying out the customs clearance and perceiving the taxes on behalf of your local customs. The fees vary, depending on the carrier and the country of delivery. It is not possible to take care of the import procedure on your level; customs clearance can only be processed by the carrier.
Since the beginning of 2019, certain goods imported from Japan benefit from an exception or a reduction of applicable TARIFF (customs duty). Details are complicated and those new measures will be gradually released over a period of 7 years, but it doesn't change much for you. Most of our goods are taxed at about 3%. Taking our customs declaration optimizations into account, we have calculated that for the very large majority of customers, it will not significantly impact the taxes charged for their orders.

You will find in the cart a tax calculator in relation to the declared amount.
You can use this tool to request to underdeclare your package and we will proceed as requested, however we will not assume responsibility in the event of a customs hold or fine. If your package is returned to Japan, the return and re-shipment will be at your expense.
Our calculator includes all applicable fees, VAT, customs fees and carrier charges. Please note, however, that this is an estimation and the fees charged may vary. Generally downward, our estimate being very conservative (we prefer to overestimate the cost to avoid any unpleasant surprises).
Note that this calculator will be either disabled or not applicable in countries that do not tax low-value imports.
From experience, declaration optimization does not pose a problem in most countries. However, we recommend caution to our customers delivering to the following countries, which are more careful: Portugal, Italy, northern European countries, South Africa, and Brazil.
There are 3 ways the customs duty and taxes can be charged, depending on the carrier and country.
Pay the driver: Usually, the driver will ask you to pay upon delivery. You can usually pay cash or by check.
Pay by bill: Mostly with FedEx, but not in all countries and all cases. If the paperwork takes too long to have the bill ready at delivery, FedEx will deliver the package asap and send you the bill 2-3 weeks later . Payment methods depend on the country and will be indicated on the bill.
Pay at the counter: In rare cases (mostly in Germany, as far as we know, and never with UPS/FedEx), the carrier might ask you to come to the office to pick up your package and pay the bill at the counter.
For the order :
- You can download an official invoice for your order from your account (most of the time, a copy of the order confirmation email is enough).
- A copy of your credit card statement will state the real amount charged in your currency.
For customs duty and taxes:
- The carrier will always give you an invoice for the total amount, including duty, consumer tax, and fees.
Adding both invoices can be processed in your dojo accounting if you placed the order on behalf of your dojo.
No, not outside of the optimization you can select in the cart. Feel free to contact us if you want more details.
With UPS/FedEx, declaring items as gifts will not affect taxation.
If you request to declare a specific amount, under a specific declaration type (gift), we will do it. However, this will invalidate the package insurance (reduce it to the amount declared) and Seido will not be held responsible in any legal prosecution based on that.
月1回発信予定。お客様情報は第三者に開示することはございません。