Thank you for your review and your feedback.
We're sorry to hear that you were disappointed with the quality of our Kurikata Shitodome. We always strive to provide our customers with the best items, and we apologize that our product did not meet your expectations.
We would like to assure you that although there is a small defect, it is not visible when the Shitodome is mounted, and will not impact the safety of your practice. But we understand your frustration, and we would like to assure you that we take all customer feedback seriously.
We'll do our best to find an appropriate solution for you and contact you privately to discuss this matter.
We appreciate your understanding and thank you again for your input.